Privacy policy

Gladstone Square Shopping Centre (managed by JLL Australia) is committed to protecting your personal information. Set out below is our privacy policy, explaining what information we collect, your rights and information about how we protect those rights. Our policy complies with our legal obligations and is intended to protect your privacy in respect of any personal information you provide to us.

Why do we gather the information and how will we use it?

Apart from the main reason for which you have provided personal information such as entering a competition or registering to receive on-line newsletters, we may use your personal information for related marketing communications to help us improve our services to you.

What information do we collect?

We collect a variety of personal information from you to enable us to tailor our service to meet your personal needs. We only collect personal information directly from you, ie. When you fill in an application or enquiry form, send us a letter, visit our websites or when you visit us in person.

The choice of how much personal information you disclose to us is completely up to you. If you are comfortable providing us with personal information, we are able to provide a more enhanced service. In most cases we are unable to provide these enhanced services to anonymous users.

We may use an Internet browser feature called a cookie. Cookies by themselves cannot be used to identify you personally; they only identify your computer to our servers when you visit our site. The information gained by us from the use of Cookies provides us with statistics, which can be used to analyse and improve our websites.


We make all reasonable efforts to protect any personal information that we hold safe from unauthorised access, modification and disclosure. Your personal information will be recorded, amended and used only by authorised personnel who are instructed to keep your information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Access and correcting personal information

You are welcome to request details of the personal information we hold about you. To do so, contact Centre Management (see below for contact details). In order to protect your personal information, we will require personal identification before providing you with details. If you find that current personal information we hold about you is inaccurate, incomplete or out-of-date, please contact Centre Management.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These include, but are not limited to, our retailer websites where special offers are promoted on our website with a link through for more information. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Gladstone Square Shopping Centre (managed by JLL Australia) may make changes to this privacy policy from time to time for any reason. We will publish those changes from time to time on our site.